Terms & Conditions
General
Pella Calda ("we", "our", "us") operates this website to provide luxury clothing for men and women. These Terms apply to all users of the site.
Products
We strive to ensure that the products shown on our website are accurately represented. However, slight variations in color, fabric, and style may occur due to lighting or screen settings.
Orders and Payment
All orders are subject to acceptance and availability. Prices are displayed in ₹ and include applicable taxes. We accept secure payments through major credit cards, debit cards, and other available payment methods.
Shipping
We offer free shipping on all orders. Shipping times may vary based on location and product availability. Once shipped, you will receive a tracking number via email.
Returns and Refunds
Customers are eligible to try three sizes and keep the one that fits best. The other sizes must be returned within 3 days of receiving the order. Refunds for returned items will be processed once we receive and inspect the items. Items must be unworn, unused, and in original condition.
Trial and Refund Policy
A refund link will be sent automatically 2 days after delivery. Customers must select the size they wish to keep. Failure to return the extra sizes within the given time frame may result in additional charges.
Intellectual Property
All content, including images, logos, and text on this website, is the property of Pella Calda. Unauthorized use is prohibited.
Privacy
Your personal information is handled in accordance with our Privacy Policy. We value your trust and are committed to protecting your data.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the site means you accept the changes.
Contact Us
If you have any questions about these Terms, please contact us at:
📧 support@pellacalda.com
📞 +91 8360967792